Refund Policy
Refunds and subscription cancellation
Last updated: September 1, 2026
Monthly subscriptions
Folveta Pro is billed monthly. You may cancel at any time from the subscription management area. Your Pro access and monthly quota continue through the end of the current paid billing period, and the subscription will not renew after that date.
Cancellation refunds
We do not provide prorated refunds for unused time after a cancellation. Canceling a subscription stops its future renewal and does not undo access already provided during the paid period.
When to contact us
If you believe you were charged twice, charged by mistake, or experienced a material service failure, email yumao3623@gmail.com with the email used for your subscription and a short description. We review those requests case by case.
Payment processing
Payments and eligible refunds are processed through Paddle, Folveta's merchant of record. Your statutory consumer rights are not limited by this policy.